Issue Summary

• Workflow self-transitions (transitions from one status back to the same status) do not appear in the main status dropdown on the issue view.

• Instead, these looping transitions are only visible under the Actions menu, to the right of the status dropdown.

This behavior is confusing for users and admins, because:

• Users naturally expect all workflow actions (including self-transitions) to appear together in the status dropdown.

• When they don’t see the configured transition there, they assume:

• • the workflow configuration is wrong, or

• • Jira is not honoring the transition.

• Support and admins then have to explain that the transition is hidden under Actions, which is not obvious from the UI.

This also interacts with recent changes around how manual triggers and actions are being surfaced in the UI:

https://community.atlassian.com/forums/Automation-articles/Jira-Cloud-automation-Manual-trigger-rules-are-moving/ba-p/2314046 

Steps to Reproduce

1. In a Jira Cloud project, open Project settings → Workflows and edit a workflow in the new workflow UI.
2. Add a self-transition (looping transition) on a status, for example:
   • From statuses: In Progress
   • To status: In Progress
3. Publish the workflow.
4. Open an issue that uses this workflow and is currently in the status where you configured the self-transition (e.g. In Progress).
5. On the issue view, click the status dropdown at the top.
6. Check the Actions menu to the right of the status dropdown.

Expected Results

• Admins can configure where looping/self-transitions appear in the UI.
• Based on configuration, the self-transition should be visible in one of these places:
  • In the main status dropdown, alongside other workflow transitions, or
  • Only under the Actions menu, or
  • In both the status dropdown and the Actions menu.
• Users can easily discover and trigger valid self-transitions from the location their team has chosen.

Actual Results

• Looping/self-transitions are not configurable in terms of where they appear.
• The self-transition does not appear as a separate option in the status dropdown.
• It is only visible under the Actions menu to the right of the status dropdown.
• This is confusing for users, who expect all workflow transitions (including self-transitions) to be available from the status dropdown, and for admins, who cannot change this behavior.

Reference (related UI change for actions/manual triggers):
https://community.atlassian.com/forums/Automation-articles/Jira-Cloud-automation-Manual-trigger-rules-are-moving/ba-p/2314046 

Workaround

N/A