SLA does not calculate when using a JQL with a combination of the CONTAINS operator and hyphen

XMLWordPrintable

    • 1
    • Severity 3 - Minor
    • 0

      Issue Summary

      SLA does not calculate when using a JQL with a combination of the CONTAINS (~) operator and hyphen.

      Steps to Reproduce

      1. Create a custom field of type "Paragraph (supports rich text)"
      2. In the Service project, create a SLA goal using the JQL: 
        mycustomfield ~ "Test - 123"
      1. Create a workitem that matches the criteria of the goal
      2. Run this JQL in the issue navigator and make sure it returns issues

      Expected Results

      The SLA goal is added to the work item

      Actual Results

      SLA goal is not added to the work item

      Workaround

      Removing the hyphen and adjusting the goal and value of the custom field will work as expected.

      "Test 123"

              Assignee:
              Unassigned
              Reporter:
              Alex Stegani
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: