-
Type:
Suggestion
-
Resolution: Unresolved
-
None
-
1
Summary
Add native support for the “four‑eye mechanism” in Jira Cloud so that certain critical actions (such as Project/Issue deletions etc) cannot be performed by a single user and always require approval from a second authorized user.
Why This Matters
- Reduces risk of accidental data loss.
- Helps customers meet internal control / compliance requirements (four‑eye principle).
- Provides a clear audit trail that no single user can perform certain critical actions.
Alternatives:
- Permission‑based restriction
-
- Issue deletion is controlled via the standard Delete issues permission.
-
- Project deletion is restricted to Jira administrators (for company‑managed projects) and certain project admins (for team‑managed projects, depending on configuration).
-
- Best practice is to limit these permissions to a very small, trusted admin group so that deletion is an exceptional, controlled action.
- Soft delete and retention
-
- Project deletion in Jira Cloud uses a soft‑delete / recycle‑bin pattern:
-
-
- Deleted projects are retained for a period (for example, 60 days) before permanent removal.
-
- Monitoring & audit
-
- Jira Cloud provides audit logs that capture administrative actions such as project and issue deletions.