-
Type:
Suggestion
-
Resolution: Unresolved
-
None
Current Behavior:
When a user is logged out and tries to access a Jira filter via a bookmarked link (or by copy-pasting the URL), they are shown the message:
“We couldn't find this filter
This filter may not exist, or you don’t have permissions to view it. Try searching for another filter, or start a new search.”
This occurs even when the global setting "Allow users to share dashboards and filters with the public" is turned off. The /issues route is viewable by anonymous users, so instead of being prompted to log in, users see the "filter not found" page with only a login option in the top-right corner.
Requested Change:
When a user is logged out and attempts to access a filter (or other private resource like Dashboards) via a direct link, and public sharing is disabled, Jira should redirect the user directly to the login page instead of showing the "filter not found" message. This would provide a clearer experience and reduce confusion, especially for users who expect to be prompted to log in when accessing private content.
Justification:
- Reduces user confusion by making it clear that authentication is required.
- Aligns with user expectations for private resources.
- Improves usability for organizations that don't allow public sharing of filters and dashboards.
- relates to
-
JRACLOUD-82966 Not getting redirected to Login modal/page, when access URLs https://xxx.atlassian.net/jira/dashboards & https://xxx.atlassian.net/jira/filters
- Gathering Interest