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Type:
Suggestion
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Resolution: Unresolved
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None
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1
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1
Problem Definition
- Migrated Cloud to Cloud Jira projects do not get add-on permission using Data transfer method https://support.atlassian.com/organization-administration/docs/copy-jira-data/
- Example in Xray creating an Test step result in error.
Error Creating Step Request failed with status code 404 . Request Method GET Status Code 403 Forbidden
Suggested Solution
- Automatically provision addon permission for all the cloud-cloud migrated Jira projects.
Why This Is Important
- By default It is expected to have add-on permission for all the cloud to cloud migrated Jira projects to use add-on feature.
Workaround
- After cloud to cloud migration.
- Create a new project on destination cloud site
- Move all issues from migrated project to the newly created project
OR - Reach Atlassian support for adding the missing add-on permission