Incorrect available work types when creating work items inline in Jira Plan’s Program board when multiple Jira space is part of the plan's scope.

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Plans - Program
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      Incorrect available work types when creating work items inline in Jira Plan’s Program board when multiple Jira space is part of the plan's scope.

      Steps to Reproduce

      1. Have two Jira spaces:
        1. Space A has Epic, Bug, Story, and Task work types.
        2. Space B has Epic, and Task work types.
      2. Create a new Jira Plan with Program Board and add Space A and Space B into the plan’s scope.
      3. Go to the Program Board for the first time.
      4. Attempt to inline create a new work item.

      Expected Results

      The work types will refresh automatically when switching Jira spaces during inline create.

      Actual Results

      The list of available work types will be based on the Jira space that was loaded first. There’s no way to change the work type list when changing the Jira space. In my replication, Space A was loaded first. Hence, Epic, Bug, Story, and Task work types are available for selection even when I switch to Space B. An Error will occur on the Program Board when creating a Bug work item in Space B.

      Workaround

      Inline create work items in the plan's Timeline instead.

            Assignee:
            Unassigned
            Reporter:
            Samuel Ng
            Votes:
            1 Vote for this issue
            Watchers:
            0 Start watching this issue

              Created:
              Updated: