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Type:
Suggestion
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Resolution: Unresolved
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None
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1
Issue Summary
In Jira Cloud, when a custom field is removed from its associated screens for a given Space/Project, its values remain stored for the Work Items.
For example, Automation rules can still read these values.
Steps to Reproduce
Create a test custom field and add it to:
- A context including your test Space + Work Item type
- The Create/Edit/View screens for that Work Item type
Create a test Work Item and set a value in the custom field.
Remove the field from all screens
- Go to Screens → remove the custom field from Create/Edit/View screens for that Work Item type
- Do not delete the field or change its field context.
Create an Automation rule
- Trigger: Manual trigger or Issue transitioned.
- Action: “Log action” with
{{issue.customfield_xxxxx}} (use your field’s ID).
Run the rule on the test issue
- Check the automation audit log → you will still see the custom field value, even though the field is no longer visible on the Work Item.
Expected Results
- Removing the Screen from the Work Item and its associations should clear out the value as well.
Actual Results
- The value of the custom field is retained even after the Custom field and its associations are removed.
Workaround
- Currently there is no known workaround for this behavior. A workaround will be added here when available