Custom field values are retained even after Screen/Space disassociation

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      Issue Summary

      In Jira Cloud, when a custom field is removed from its associated screens for a given Space/Project, its values remain stored for the Work Items.

      For example, Automation rules can still read these values.

      Steps to Reproduce

      Create a test custom field and add it to:

      • A context including your test Space + Work Item type
      • The Create/Edit/View screens for that Work Item type

      Create a test Work Item and set a value in the custom field.

      Remove the field from all screens

      • Go to Screens → remove the custom field from Create/Edit/View screens for that Work Item type
      • Do not delete the field or change its field context.

      Create an Automation rule

      • Trigger: Manual trigger or Issue transitioned.
      • Action: “Log action” with
        {{issue.customfield_xxxxx}} (use your field’s ID).

       

      Run the rule on the test issue

      • Check the automation audit log → you will still see the custom field value, even though the field is no longer visible on the Work Item.

      Expected Results

      • Removing the Screen from the Work Item and its associations should clear out the value as well.

      Actual Results

      • The value of the custom field is retained even after the Custom field and its associations are removed.

      Workaround

      • Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Jigar Solanki
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: