Sometimes Jira webhook event can arrive to Slack before issue is available in current search API

XMLWordPrintable

    • 3
    • Severity 3 - Minor
    • 2

      Issue Summary

      We are experiencing an issue where sometimes Jira webhook events are delivered to Jira cloud for Slack before the work item is available via the current REST API endpoint we use to fetch issue details. 

      This causes a missing notification in Slack integration.

      Steps to Reproduce

      1. Configure a Slack integration.
      2. Create a new issue in Jira Cloud via the Jira web UI.

      Expected Results

      Slack integration always notifies of issue creation

      Actual Results

      Sometimes Jira webhook events are delivered to Slack before the issue is available via the current REST API endpoint 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Unassigned
              Reporter:
              Chung Jeon
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated: