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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Administration - Workflows and Statuses
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None
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4
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Severity 3 - Minor
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18
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Warranty
Issue Summary
When using the new Jira workflow editor, saving any change (even unrelated ones) can cause the order of post functions in the "Create" transition to change unexpectedly. This sometimes results in post functions being executed in the wrong sequence, which can break issue creation and requires manual correction in the old workflow editor.
Steps to Reproduce
- Open a workflow in the new Jira workflow editor.
- Make a minor, unrelated change and save the workflow.
- Check the "Create" transition post function order in the old workflow editor.
Expected Results
The order of post functions in the "Create" transition remains unchanged after saving changes in the new workflow editor.
Actual Results
The order of post functions is sometimes altered after saving in the new editor. This can cause post functions (such as triggers) to be placed before the issue is actually created, resulting in backend errors and failed issue creation.
The below exception is thrown in the HAR log file: We can't create this issue for you right now; it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator, as they'll be able to access more specific information in the log file.
Workaround
Should need to manually adjust the order of postfunction from old editor
- is duplicated by
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JRACLOUD-97193 Ordering post functions in workflow editor
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- Closed
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