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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Work Item - Search - Backend - GraphQL
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None
Issue Summary
Currently, there is no REST API endpoint available to retrieve the labels stored in a custom field of type "Labels" created by a customer. This limitation prevents users from programmatically accessing the values stored in these custom fields.
Steps to Reproduce
- Create a custom field of type "Labels".
- Add this field to a screen.
- Add some labels to the field in an issue.
- Attempt to retrieve the labels using the following REST API endpoints:
- The Jira Cloud platform REST API (Note: This endpoint only works for the system "Labels" field, not for custom fields.)
Expected Results
A dedicated REST API endpoint exists to fetch the labels stored in a specific custom field of type "Labels" created by a customer.
Actual Results
There is currently no REST API available to retrieve the labels stored in a custom field of type "Labels". The existing endpoints only support the system "Labels" field.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available