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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Integration - Slack
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None
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1
Currently, the sync thread option, "sync this conversation thread with the Jira work item comments", is enabled by default. This causes unnecessary noise in tickets when it's inadvertently left on from submissions in Slack, as users typically fill in the description and a couple of fields before clicking 'Submit' without needing to scroll right to the bottom of the field options in the Slack bot. It'd be great to have the option turned off/unchecked by default.