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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Work Item - Attachments
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None
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1
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6
We would like Jira Cloud to provide an audit trail for attachments on issues, specifically:
- When an attachment is downloaded or viewed
- Which user accessed the attachment
- When it was accessed (timestamp)
- From where it was accessed, if possible (issue key / API / other context)
This is important for customers with security, compliance, and audit requirements. They often attach confidential or regulated documents (e.g. contracts, personal data, internal reports) to Jira issues and need evidence of:
- Who has accessed/downloaded those files
- When they accessed them
- Being able to answer questions during audits or security incidents (e.g. “which users downloaded attachment X after date Y?”)
Currently, Jira Cloud does not expose any download or view history for attachments. Once a file is attached to an issue, administrators and security teams have no visibility into who has accessed it.