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Type:
Suggestion
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Resolution: Unresolved
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None
Currently, there is no clarity on which custom fields are being tracked and display 'Last date used' column values, and which are not.
We could get this information from the developers, but I think it's worth making this information public and available for everyone.
Because as part of the custom fields cleanup process, it's not on the surface why some custom fields show "Last date used" and which do not, which leads to confusion.
Here's the info shared by the developers:
When is “NOT_TRACKED” returned?
The following list of field types are “tracked”, which means all other custom fields that do not use one of these type return “NOT_TRACKED” in the REST API: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-fields/#api-rest-api-3-field-search-get
com.atlassian.jira.plugin.system.customfieldtypes:multigrouppicker com.atlassian.jira.plugin.system.customfieldtypes:grouppicker com.atlassian.jira.plugin.system.customfieldtypes:labels com.atlassian.jira.plugin.system.customfieldtypes:multiuserpicker com.atlassian.jira.plugin.system.customfieldtypes:userpicker com.atlassian.jira.plugin.system.customfieldtypes:datepicker com.atlassian.jira.plugin.system.customfieldtypes:datetime com.atlassian.jira.plugin.system.customfieldtypes:select com.atlassian.jira.plugin.system.customfieldtypes:cascadingselect com.atlassian.jira.plugin.system.customfieldtypes:multiselect com.atlassian.jira.plugin.system.customfieldtypes:textfield com.atlassian.jira.plugin.system.customfieldtypes:textarea com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes com.atlassian.jira.plugin.system.customfieldtypes:float com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons com.atlassian.jira.plugin.system.customfieldtypes:url com.atlassian.jira.plugin.system.customfieldtypes:multiversion com.atlassian.jira.plugin.system.customfieldtypes:version com.pyxis.greenhopper.jira:gh-sprint com.pyxis.greenhopper.jira:jsw-story-points com.pyxis.greenhopper.jira:gh-epic-color com.pyxis.greenhopper.jira:gh-epic-labelPutting everything into a table:
Scenario Field type included in tracked list Has a date last used value saved Tracking status System field
N/A N/A NOT_TRACKED Custom field no N/A NOT_TRACKED Custom field yes no NO_INFORMATION Custom field yes yes TRACKED
Please, create a public document for all the customers to share this valuable information.