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Suggestion
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Resolution: Unresolved
Problem Statement
As an admin, when you go to admin.atlassian.com > Billing and select Users under Jira Service Management, it lists all the users including Customer role users who are not billable. In order for admin to check billable users, they need to filter with the role.
Suggested Solutions
Remove Customer role users and only show Users (billable users) in the list.
Workaround
Currently, there is no workaround. It will be added when there is one.