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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Notification - Email
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None
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3
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2
Issue Summary
When an Admin impersonates another user, an automated email is sent to the impacted user indicating that impersonation occurred. Currently, the email does not provide any details about the specific actions performed during that impersonation session.
Steps to Reproduce
- Log in as an Admin.
- Impersonate another user’s account.
- Perform various actions (e.g., edit settings, update records, manage configurations).
- End the impersonation session.
- Review the automated notification email sent to the impersonated user.
Expected Results
The email notification should include a summary of actions performed during the impersonation session, providing visibility into what changes were made and by whom.
Actual Results
The email notification only indicates that impersonation occurred, with no details of actions performed.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available