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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Integration - Slack
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None
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2
Description:
Make Slack integration able to customize settings to trigger alerts only when tickets transition specifically from one status to another, by adding a field "Status is transitioned from".
Current Behavior
Slack integration has only the field "Status is transitioned to"
Suggested Solutions:
Slack integration has also the field "Status is transitioned from"