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  1. Jira Platform Cloud
  2. JRACLOUD-96214

Printing work items with attachments generate oversized or cropped images instead of their actual dimensions

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      Issue Summary

      When using the Print option for Jira work items that contain image attachments (especially in comments), the exported/printed output displays these images as oversized or cropped, making the printout unusable.

      Steps to Reproduce

      1. Open a Jira work item that contains image attachments, ideally with images in the comments section.
      2. Click the 3 dots menu in the Issue View and select Print.
      3. Review the generated print preview or exported output.

      Expected Results

      Images should be rendered at a reasonable, readable size in the print/export output, maintaining their aspect ratio and fitting within the page layout.

      Actual Results

      Images appear extremely large (oversized) or are cropped in the print/export output, making the document difficult or impossible to use.

      Workaround

      No effective workaround is available. Users cannot reliably print or export Jira issues with image attachments in a usable format.

              Unassigned Unassigned
              dwoo@atlassian.com Daniel Woo
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                Created:
                Updated:
                Resolved: