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  1. Jira Platform Cloud
  2. JRACLOUD-96167

Misleading Configuration for Issue Comment Deleted Notifications

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      The "A comment is deleted" event in the email notifications configuration is misleading within the notification scheme. Although it appears as a configurable event, notifications for this action are actually sent under the "Work item Updated" event.

      Steps to Reproduce:

      1. Access the notification scheme configuration.

      2. Observe that "A comment is deleted" is listed as a configurable event.

      3.Note that no separate notifications are sent for this event; instead, notifications are sent as part of "Work item Updated."

       

      Expected Behavior:

      The "A comment is deleted" event should either be removed as an available option in the notification scheme or should trigger separate notifications distinct from those for "Work item Updated."

      It would be beneficial to include the “notifyUsers” parameter in the API endpoint for deleting comments, similar to its availability in the endpoint used for updating tickets.

      Please review and address this issue as it impacts the accuracy of notification settings

              Unassigned Unassigned
              1df4ead043c4 Venkatesh Jayavelu
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                Created:
                Updated: