Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-96121

Allow Service Accounts to Create Non-Scoped API Tokens in Jira Cloud

XMLWordPrintable

    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      Service Accounts in Jira Cloud do not support the creation of non-scoped API tokens. Customers are requesting the ability to generate both scoped and non-scoped API tokens for Service Accounts, similar to what is available for normal user accounts.

      Steps to Reproduce

      • Log in to Jira Cloud as a Service Account.
      • Attempt to create an API token.
      • Observe that only scoped API tokens can be created.

      Expected Results

      Service Accounts should have the option to create either a scoped or a non-scoped API token, allowing customers to choose their preferred level of security and risk.

      Actual Results

      Service Accounts can only create scoped API tokens. The option to create a non-scoped (classic) API token is not available.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              3d9abf6fa792 Karthik Raja V
              Votes:
              10 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated: