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  1. Jira Platform Cloud
  2. JRACLOUD-96079

Workflow Rule "Restrict" with Labels Field Causes Form to Get Stuck

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      Issue Summary

      When attempting to create a "Restrict" workflow rule using the "labels" field with the "contains" operator in Jira Cloud (Free), the form becomes unresponsive after selecting a label. Pressing "Add" simply reopens the label dropdown instead of saving the rule. This issue occurs across multiple browsers (Edge and Chrome), workflows, transitions, and label values.

      Steps to Reproduce

      1. Go to Workflow rules in Jira.
      1. Add a "Restrict" rule.
      1. Select the "labels" field and use the "contains" operator.
      1. Choose any label from the dropdown.
      1. Attempt to add/save the rule.

      Expected Results

      The rule should be added and the form should close or proceed as normal.

      Actual Results

      The form gets stuck; pressing "Add" only reopens the label dropdown, preventing rule creation.

      Affected Browsers:

      • Edge
      • Chrome

      Additional Notes:

      • Issue confirmed on multiple workflows, transitions, and label values.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              ssifers@atlassian.com Stephen Sifers
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                Created:
                Updated: