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  1. Jira Platform Cloud
  2. JRACLOUD-96068

Users intermittently cannot see the "Create linked work item" option when attempting to add a linked work item from a child issue of an Epic in Jira. The option only appears after refreshing the page.

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      Issue Summary

      Users are experiencing issues when trying to create new linked work items in a child work item of an Epic issue by clicking "Add>>Create linked work item" in the child work item. The option to create a "new linked work item" does not always appear, requiring a page refresh to access it.Β 

      Steps to Reproduce

      1. Access the project in Jira.
      2. Go to a Epic issue.
      3. Click on one of the child issue of the Epic issue to land on the child issue.Β 
      4. Now click on "Add>>Linked Work item"

      Replication video: Replicating the Epic Issue Workflow πŸ”„.mp4

      Expected Results

      The option "create linked work item" should appear.Β 

      Actual Results

      It only shows the dropdown to select an issue link relationship and already existing Jira work items. We do not see the option "Create linked work item".Β 

      Workaround

      Reload the page if you do not see the option.Β 

              Unassigned Unassigned
              e292eb14feba Anindyo Sen
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                Created:
                Updated: