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  1. Jira Platform Cloud
  2. JRACLOUD-96018

Issues with Release Notes creation if Custom Domain is enabled for Confluence & Jira

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      Issue Summary

      1. We can create release notes in Confluence, when making a "Release" in Jira.
      2. But if we have Custom Domain enabled for Confluence & Jira, there's multiple issues with the page creation process and the page itself.

      Steps to Reproduce

      1. Enable Custom Domain for Confluence & Jira.
      2. In Jira, create a release, and make sure;
        1. We have some Jira Issues linked to the Release, and
        2. Check the option for the "Create release notes"
        3. Hit "Release" and then "Create in Confluence"
      3. You'll hit into the following Issues:
        1. The Confluence page pop-up in Jira, throws this error
          • <Custom-Confluence-Site-Name>.com refused to connect.
        2. Clicking on "Open in Confluence", loads the page in Edit mode in Confluence requiring a manual publish
        3. Once Published, the "Release" URL is broken, where it;
          • Uses the "original" Jira URL "<SITE-NAME.atlassian.net>"
          • And is missing the "/tab/release-report-all-issues" postfix causing the page to not load.
        4. Any linked Jira Issues on the page also uses the "original" Jira URL "<SITE-NAME.atlassian.net>", causing;
          • The link preview to fail
          • Clicking on the link resolves to the correct "<Custom-Confluence-Site-Name>.com" URL in Jira.

      Expected Results

      • Release notes should be created in Confluence, and displayed in Jira without any issues, when if we have Custom Domains.

      Actual Results

      • When Custom Domain is enabled, the Release Notes creation process and the URLs on the page are "broken"

      Workaround

      • Currently there is no known workaround for this behavior. A workaround will be added here when available

              74b8819045a2 Robert Varadan
              smaran Sattesh M
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                Created:
                Updated:
                Resolved: