Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-95939

SLA Gadgets Availability in Jira Service Management (JSM) Cloud Dashboards

XMLWordPrintable

    • 1
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      Enable the ability to add and configure SLA-based gadgets on Jira Service Management (JSM) Cloud dashboards, allowing teams to visualise, track, and report on SLA metrics directly from their dashboards

      Expected Results

      • Add native gadgets to JSM cloud dashboards that can display SLA metrics, such as: Number/percentage of issues meeting or breaching SLAs (by project, queue, or team), SLA trends over time (line/bar charts), List of issues at risk of breaching SLAs, Customizable filters (project, issue type, SLA type, time period, etc.)
      • Support for both company-managed and team-managed projects

      Workaround

      Required, if there is no workaround please state:
      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              bb1161994ff5 Jahnavi Andugulapati (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated: