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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Work Item - Transition Screen
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None
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1
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Severity 3 - Minor
Issue Summary
When attaching a file to a comment in the transaction screen, the process sometimes fails silently due to network issues, application errors, or corrupted files. When this happens, the status is updated, but the failure is not reported, and the comment is not recorded
Steps to Reproduce
- Change status to access the transition screen that allows changing between two statuses.
- Attach a big file, like 30MB or more
- Update the screen before the attachment is fully uploaded
- Complete the transition
- Check the history; no comment will be recorded.
Video step recording: Transition screen comment silent failing step to reproduce.mp4![]()
Expected Results
If a file is not fully uploaded or is corrupted, an error message should inform the end user. Additionally, the transition should be prevented from completing until the upload is successfully completed.
Actual Results
Silent failing (No error or warning message), no comment recorded after transition status from the transition screen.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available