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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Work Item - Other Issues
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Severity 3 - Minor
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Accessibility
Issue Summary
The “Anusooya” and “Chirag Goyal” headings are not semantically marked up as headings.
Test URL
https://cg-a11y-test.atlassian.net/browse/SR-2
Steps to Reproduce
- Open the Jira home page.
- Navigate to the Sidebar navigation section, expand the "Projects" control, and open any project.
- Navigate to the Project navigation section, and activate the "All work" link.
- In the main content area, navigate to the issues and open any issue.
- Navigate to the "Comment" section of the opened issue.
- Navigate to the mentioned instances and inspect the code.
- Observe that the mentioned instances are not semantically declared as headings.
Screenshot

Actual Results
The “Anusooya” and “Chirag Goyal” headings in the Comments subsection of the Activity section are not semantically marked up using appropriate heading tags.
As a result, screen reader users find it difficult to understand the page’s content structure.
Expected Results
Ensure that headings are semantically marked up so screen reader users can correctly perceive the content hierarchy and navigate the page structure.
When an element serves to title or categorize content, it should be declared as a heading with the appropriate HTML tag and level. Use heading levels that accurately represent the page’s structure, including the parent–child relationships between sections.
In this case, mark the mentioned headings using the <h3> element.
Code Snippet:
<div data-testid="profilecard-next.ui.profilecard.profilecard-trigger" class="_1e0c1nu9"> <h3 class="css-12dhjzc">Anusooya .</h3> </div> (...) <div data-testid="profilecard-next.ui.profilecard.profilecard-trigger" class="_1e0c1nu9"> <h3 class="css-12dhjzc">Chirag Goyal</h3> </div>
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Environment
MacBook Pro (16-inch, 2021)
macOS Sequoia 15.6
Operations - Windows11
Chrome - Version 139.0.7258.139 (Official Build) (64-bit)
Safari- Version 18.6
JAWS- Version 2023
NVDA- Version 2025.1.1
VoiceOver - Version Latest