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  1. Jira Platform Cloud
  2. JRACLOUD-95746

Please ensure the Editor AI can read files

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Editor - AI
    • None
    • 1
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      Issue Summary

      Editor AI cannot read files - it gives an error.

      Steps to Reproduce

      Try to upload a file to the Editor AI.

      Expected Results

      Editor AI can read the files.

      Actual Results

      'I encountered an issue accessing the file attachment for analysis. The URL provided could not be resolved. Please ensure the file is accessible and try again. If you have another way to access the file, please let me know.'

      Workaround

      No workaround as of now.

      Required, if there is no workaround please state:
      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              2215c95d2c26 Hector Menchaca (Inactive)
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                Created:
                Updated: