Issue Summary

There is a JWT token timeout for media. In case a work item was inactive for 1 hour, attachment upload fails with error "Token verification failed: jwt expired"

When the page is refreshed, Attachment shows "Preview Unavailable" with error "The file with the given id does not exist in collection" in Browser DevTools:

Steps to Reproduce

1. Open a work item in a browser and leave it for ~ 1 hour. Do not refresh a page.
2. Come back to the page after 1 hour and try modifying description - add an attachment and click "Save".
3. Saving will throw error "We couldn’t update the Description value.You can try again in a few minutes, or refresh the page.".

1. Open the same work item in a new tab, click on Description to edit and observe.

Expected Results

In case JWT token expiration for media is intentional, it should ask to refresh page OR/AND do not show failed attachment,

Actual Results

Attachment fails to load due to JWT token timeout, but leaves "Preview Unavailable"

Workaround

• Hard refresh page, go to edit Description and remove attachment
• Re-upload the attachment