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Bug
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Resolution: Support Request
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Low
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None
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1
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Minor
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1
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Issue Summary
If a Date Compare Validator is configured for the create issue transition and issue creation fails because the required field criteria are not met, the work item number sequence will increment even though the work item itself is not created.
Steps to Reproduce
- Add a Date Compare Validator into your workflow. Publish the changes
- Create a work item that doesn't meet the validator
Expected Results
The work item number should not be increased unless the issue is actually created.
Actual Results
The issue number is increased each time you try to create the work item without it being created
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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JRACLOUD-77334 Jira issue creation should not increment the counter key if issue creation fails
- Under Consideration