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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
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Warranty
Issue Summary
Sort by "Time to first response" for Completed SLA's provides incorrect results whereas it works fine for the the paused/running SLAs which are not completed
Steps to Reproduce
- Filter issues in the Global issue filter
- Sort the issue by "Time to first response"
Expected Results
Issues should be sorted correct for the both running/paused and completed SLA cycle.
Actual Results
The paused SLAs which are not completed are sorted correctly, while the completed SLAs are incorrectly sorted.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available