Import from asana not mapping users when import is performed by users other than site-admin/org-admin

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    • 1
    • Severity 3 - Minor

      Issue Summary

      • Users are not mapped while importing projects from asana to Jira cloud using asana import when importer is not a site-admin/org-admin

      Steps to Reproduce

      1. Before initiating asana import, make sure users in asana already created in Jira cloud site by Org admin [users invited with Jira product access]
      2. Initiate asana import with a user having jira-administrator access but not having site-admin or org admin access.
      3. It will show a warning message that users won't be created.
      4. Proceed with importing project from asana

      Expected Results

      Actual Results

      • User fields are unassigned, and commenter name is changed to Anonymous.
      • Users are imported only if those are added at the workspace level  [teams] in asana. 

      Workaround

      • Perform asana import with user having site-admin/Org admin access.
        Or
      • Add users at the workspace level and proceed import with user with Jira administrator access [not site-admin]

        1. image-2025-07-04-19-48-45-165.png
          144 kB
          Vishal Jadhav
        2. image-2025-07-04-19-50-08-936.png
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          Vishal Jadhav
        3. image-2025-07-04-19-51-00-768.png
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          Vishal Jadhav
        4. image-2025-07-04-19-55-18-756.png
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          Vishal Jadhav
        5. image-2025-07-04-19-59-43-993.png
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          Vishal Jadhav
        6. image-2025-07-04-20-01-10-338.png
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          Vishal Jadhav
        7. image-2025-07-04-20-02-36-463.png
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          Vishal Jadhav

            Assignee:
            Unassigned
            Reporter:
            Vishal Jadhav
            Votes:
            13 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated: