External System Import fails when project has scaling issue

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    • 12
    • Severity 3 - Minor
    • 20

      Issue Summary

      Importing Jira Issues in Cloud using External System Import fails if the project has large number of existing issues.

      Steps to Reproduce

       

      1. Navigate to System Settings > External System Import
      2. Use any csv with 5-10 rows on old Import Experience.
      3. Select projet having large number of issues [more than 1 million]and click on next button to navigate to "map Project field" screen.
      4. Map the fields .
      5. Click "Begin Import".

      Expected Results

      • Import is successful.

      Actual Results

      • We get error - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state
        In HAR logs, we see 404 error.

      Workaround

      • Please  split project issues into 2 or more projects or create a new project to import issues.

              Assignee:
              Unassigned
              Reporter:
              Sripriya Gupta
              Votes:
              4 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated: