Pasting a Slack conversation link as a comment on a work item in the Jira Mobile App generates a blank attachment file

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    • 1
    • Severity 3 - Minor
    • 1

      Issue Summary

      Copying a conversation link from Slack and pasting it as a comment on a work item in the Jira Mobile App generates a blank attachment file

      Note: This seems to occur only on the iOS version of the Jira Mobile app.

      Steps to Reproduce

      1. From the Slack app, copy the link to a conversation from a Slack channel
      2. Open a work item on the iOS Jira Mobile app
      3. In the comments, paste the copied Slack link

      Reproduction video: ScreenRecording_06-18-2025 09-27-41_1.MP4

      Expected Results

      The link of the Slack conversation should be pasted correctly as a comment to the work item

      Actual Results

      Pasting the link as a comment generates a blank attachment file instead

      Workaround

      • Paste the link on the mobile web browser instead of the mobile app.

            Assignee:
            Gaston Iglesias
            Reporter:
            Vivian C
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              Created:
              Updated:
              Resolved: