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  1. Jira Platform Cloud
  2. JRACLOUD-95003

Copy/paste in Jira using Edge when sharing screen (webex/teams) in Jira List Issue View Popup

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • Project - List
    • None

      Issue Summary

      When sharing a screen through webex or teams and trying to copy and paste text from within a Jira issue (either from a description or comment), the pasted result is simply the issue key being pasted. Issue appears to be happening just in Edge.

      Copy/paste actions done in Edge which results in Jira Key being pasted instead of copied content. Subsequently, the same content in clipboard was pasted in notepad with the same result, only Jira Key pasted.

      Steps to Reproduce

      1. Navigate to the "List" page in a project
      2. Open any issue in while sharing your screen in teams or webex using microsoft edge browser.
      3. Copy issue description/comment and then paste it, you will noticed that the issue key will be pasted, instead of the clipboard content.

      Expected Results

      The content should be pasted in the same way that was copied.

      Actual Results

      Issue key being pasted instead of copy clipboard content.

      Workaround

      Avoid using these combination of apps (webex or teams and edge) while attempting to copy contents from Jira issues.

              Unassigned Unassigned
              0fd5154ab359 Arthur Brzezinski
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                Created:
                Updated: