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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Navigation - Sidebar
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5
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Severity 3 - Minor
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1
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Warranty
Issue Summary
If you have a board that belongs to a user (not a project) and attempt to open it through the Starred/Recent menu, the board will not load.
Steps to Reproduce
- Create a board with location being a user.
- View all boards, and then Star the above board.
- On the left navigation (New UI), click Starred and then select your board.
OR
On the left navigation (New UI), click Recent and then select your board.
Expected Results

Actual Results

Workaround
The issue arises through the user ID not being decoded properly in the URL. When clicking on the starred board, this is an example URL that is used:
https://yoursite.atlassian.net/jira/people/123456%3Aa1a1a1a-a1a1a-a1a1a-a1a1a-a1a1a1a1a1a/boards/10?useStoredSettings=true
The %3A should decode to a colon ( : ).
If you replace the %3A with :, the URL will work.