Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-94464

'Looks like you have been signed out. Try logging in again,' error message displays for users who should be able to access public tickets without authentication.

XMLWordPrintable

      Issue Summary

      The user reports a misleading popup message when accessing public Jira tickets without being logged in.

      The popup states, 'Looks like you have been signed out. Try logging in again,' which is confusing for users who should be able to access public tickets without authentication.

      Steps to Reproduce

      1. Make a project public by granting 'Browse project' permission to 'Public'.
      2. Attempt to access a public issue ticket without logging in.
      3. Observe the misleading popup message 'Looks like you have been signed out. Try logging in again'

      Expected Results

      You shouldn't get the pop up message asking you to login 

      Actual Results

      The below error message is shown in the pop up:

      'Looks like you have been signed out. Try logging in again'  

      Workaround

      When the user login the pop up goes away.

              f8028e921abe Manthan Khubchandani
              0aa3d6c922a9 Sweta Bajaj
              Votes:
              2 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: