Inconsistent Font Rendering for Greek Characters in Jira Service Management

XMLWordPrintable

    • 1
    • Severity 3 - Minor

      Issue Summary

      The customer is experiencing inconsistent font rendering between Greek and English characters in Jira Service Management after enabling the new navigation bar. This issue affects both UI elements and content input fields.

      Steps to Reproduce

      • Enable the new navigation bar in Jira Service Management.
      • Observe the font rendering of Greek and English characters in both UI elements and content input fields.
      • Note the inconsistency, particularly on Google Chrome Version 135.0.7049.115 and Mozilla Firefox 137.0.2 on Windows 10 and 11.

      Expected Results

      Greek and English characters should be rendered consistently, with matching font styles.

      Actual Results

      Greek characters do not match the font style of English characters, leading to a visually inconsistent user interface.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. c4mP2sn0S50my9S4 (1).png
          63 kB
          Willian Sousa
        2. Screenshot 2025-05-05 at 9.49.25 AM.png
          299 kB
          Marko Matic

            Assignee:
            Unassigned
            Reporter:
            Willian Sousa
            Votes:
            13 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: