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Type:
Suggestion
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Resolution: Unresolved
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None
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Issue Summary
The top box selector is not selecting all Jira tickets.
Steps to Reproduce
- Navigate to Filters > Search work items.
- Switch to the JQL view> List View.
- Run a JQL.
- Select the top box, and it selects only the first 50 issues:

- Observe a pop-up at the bottom of the screen, noting that only the first 50 items were selected.
- Scroll to the bottom to view more work items, you will see more issues (work Items are not visible).
- Click on "SELECT ALL" from the bottom pop-up window. It will select a handful of work items, but not all.

- If you keep scrolling down, you will see new work items appear, but they are not selected.
Expected Results
All items produced as a result of the JQL should be selected when clicking the topmost box in the header row.
Actual Results
- It takes multiple clicks to select all items, which could be accomplished in a single click in Jira Cloud List View.
- The topmost box selects more items based on how many sets of 50 the user has scrolled down to.
Workaround
Currently, there is no direct workaround to select all items at once if they exceed the initial 50 visible items. However, you can try the following steps to manage the selection process more effectively:
- Scroll and Select: Manually scroll through the list to load more items and use the "Select all" option in the popup to select the newly loaded items. Repeat this process until all items are selected.
- Export and Manage Externally: Consider exporting the results to a CSV file or opening them in Microsoft Excel. This way, you can manage and manipulate the data externally without the selection limitations.
- Use Filters and Subsets: If possible, refine your JQL query to work with smaller subsets of data, making it easier to manage selections.