New Trello import tool does not properly migrate columns/statuses into Jira

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    • 1
    • Severity 2 - Major

      Issue Summary

      The new importer tool is not correctly mapping Trello board statuses to Jira columns during the import process.

      Steps to Reproduce

      1. Use the new Importer UI tool to import a Trello board: From the navigation bar, select Projects > Create project > Import data on the sidebar
      2. Select Trello, your workspace, and the required board to import
      3. Map users if required
      4. Set Project name, key, and access if required
      5. Click the Import button and wait for the process to complete

      Expected Results

      The Trello columns should map correctly to Jira Board columns based on name matching.

      For example, in Trello the columns are:

      Planning Work in Progress In Review Case Closed

      Then in the newly created project (from the import), the same columns will be created with their corresponding issues (imported Trello cards)

      Planning Work in Progress In Review Case Closed

      Actual Results

      During the import process, regardless of their original Trello column names, only these three default columns are created for the new project:
      To Do, In Progress, and Done.

      This causes all the new issues (imported Trello cards) to be, by default, in the To Do column because they don't match the existing Jira column names.

      Workaround

      Option #1

      After import, configure the list using board settings.

      You can configure and put the newly introduced statues in correct column on the board. Also, you can introduce new columns or edit the existing columns to reflect the board similar to the Trello board.

      Option #2
      Before the Import, rename the Trello columns to match Jira columns ('To Do', 'In Progress', 'Done'). However, this will work only if there are three columns in Trello as there will be only three columns created in the Jira project. All the issues assigned to other columns will be placed in the To Do column by default

      Option #3
      After the Trello import, re-organize your columns (add more columns if required), rename the columns to match the column names from Trello, map statuses to columns, and save the changes. This will cause the board to automatically re-assign the issues to the correct columns based on their status to match the original Trello board structure.
      Reference Documentation:

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              Assignee:
              Nitish Kumar Sinha (Inactive)
              Reporter:
              Delfino Rosales (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: