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Type:
Suggestion
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Resolution: Duplicate
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Component/s: Import/Export - External System Import
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None
At the moment is not possible to create a parent-child relationship using CSV for team-managed projects.
It returns the following error:
- Cannot add value [ Issue ] to CustomField [MTTFC-28] in Parent Link with summary 'Task two'. Probably value was in incorrect format
Workaround:
- To add a label or field as a placeholder for the parent key on each row in the CSV file.
- Issue Search using JQL to find the issues with the label or a placeholder for the parent key.
- Bulk Edit the parent key and clear the label or placeholder field.
OR
- Use automation to achieve the same result instead of Bulk Edit.
OR
- Create a Temporary Company Managed project import Work Items via CSV import.
- Bulk Move Work Items from Temporary Company Managed Project to Team Managed Project.
- is related to
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JRACLOUD-93760 Unable to map epic and child issues in Team-managed Software project using CSV Import
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- Gathering Impact
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