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  1. Jira Platform Cloud
  2. JRACLOUD-93871

The parent-child relationship in the JSW project is disrupted when migrating using the Direct Importer tool (X2C) from Asana to Jira

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      Issue Summary

      When importing a Section as an Epic from Asana to Jira and a related task as a task on Jira on a Jira software project, the parent-child relationship is broken. 

      Steps to Reproduce

      Asana board setup should be :

      Select Asana board from Jira new importer tool, select Jira software project with company managed type. Ensure to revisit the Project Hierarchy while importing by clicking on " Project Hierarchy " then map section as "Epic"

      Post import Parent and child relationship between Epic and task are broken

      Expected Results

      As Jira Business project allows import of Epic and task as parent-child from asana to Jira , Jira software should also allow to import similarly

      Actual Results

      Parent child relation is no longer present on Jira software project.

      Workaround

      Option 1: Consider to import in Jiira business project then move the project to Jira software project.

      Option 2: Export the issues in CSV format and perform import with External system import tool

              c832832b6adf Soham Mehta
              df46bfb2daa7 Himanshi
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                Created:
                Updated:
                Resolved: