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Bug
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Resolution: Unresolved
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Low
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2
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Minor
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Issue Summary
Using the Log in as user feature with Jira, clicking the Assign to me button on an issue incorrectly assigns the ticket to the user doing the impersonation as opposed to the user being impersonated.
Steps to Reproduce
- Identify a user with a Jira license and via the Admin Hub use the Log in as user button to impersonate them
- Navigate to a ticket that is not assigned to the user being impersonated in Jira
- Click the Assign to me button
Expected Results
The ticket is assigned to the user being impersonated.
Actual Results
The ticket is assigned to the admin user who is impersonating the user.
Workaround
Manually assign the issue to the user being impersonated by searching for that user in the Assignee field.
- is related to
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JSDCLOUD-15669 Impersonating user is not showing correct results for JSM Operation.
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- Closed
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CONFCLOUD-82017 'Log in as user' function shows incorrect 'Your Work' screen information
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- Gathering Impact
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- mentioned in
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