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  1. Jira Platform Cloud
  2. JRACLOUD-93832

bring back case insensitive field in new issue transition experience for Tempo Account field

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      Issue Summary

      With the new issue transition experience toggle turned on, the (Tempo) account field will show values in the drop down list, but when you start typing, no results will appear.
      Switching back to old issue transition and it works as expected.

      The new issue transition is case sensitive and this confuses user's as they were expecting it to be case insensitive just like before.

      Steps to Reproduce

      • Turn on new issue transition experience
      • Add a transition in the workflow that includes account field
      • Type in the name of the existing account

      Expected Results

      • The account appears in the results

      Actual Results

      • No matches are found

      No errors are captured in the HAR file

      Workaround

      Switch back the toggle to the old issue transition view

              Unassigned Unassigned
              dooi Der Lun (Inactive)
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                Created:
                Updated: