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Suggestion
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Resolution: Unresolved
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None
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1
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Issue Summary
With the new issue transition experience toggle turned on, the (Tempo) account field will show values in the drop down list, but when you start typing, no results will appear.
Switching back to old issue transition and it works as expected.
The new issue transition is case sensitive and this confuses user's as they were expecting it to be case insensitive just like before.
Steps to Reproduce
- Turn on new issue transition experience
- Add a transition in the workflow that includes account field
- Type in the name of the existing account
Expected Results
- The account appears in the results
Actual Results
- No matches are found
No errors are captured in the HAR file
Workaround
Switch back the toggle to the old issue transition view
- relates to
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JRACLOUD-93674 Autocomplete not fetching any results for Tempo Account field in new issue transition experience
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- Gathering Impact
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