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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Work Item - Transition Screen
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None
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1
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Severity 3 - Minor
Issue Summary
Currently, the Tempo account field will show values in the drop down list, but when you start typing (case insensitive), no results will appear.
The issue transition/view is case sensitive and this confuses user's as they were expecting it to be case insensitive just like before.
Steps to Reproduce
- Add a transition in the workflow that includes account field or have this field on the Issue View
- Type in the name of the existing account (case insensitive)
Expected Results
- The account appears in the results
Actual Results
- No matches are found
Workaround
There's currently no workaround for this scenario.
- relates to
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JRACLOUD-93674 Autocomplete not fetching any results for Tempo Account field in new issue transition experience
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- Gathering Impact
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