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  1. Jira Platform Cloud
  2. JRACLOUD-93808

CSV Export Fails with "413 ERROR" for Large Query Strings

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      Issue Summary

      When attempting to perform a CSV export with a large query string, the operation fails and returns a "413 ERROR: The request could not be satisfied." This error indicates that the request size exceeds the server's limits, preventing successful processing and export of data.

      Steps to Reproduce

      1. Construct a query with a large number of issue keys or parameters.
      2. Execute the query to attempt a CSV export.
      3. Observe that the operation fails with the "413 ERROR" message.

      Expected Results

      The CSV export should successfully process and export the data, regardless of the query string size.

      Actual Results

      The CSV export fails, returning a "413 ERROR" due to the excessive size of the request.

      413 ERROR
      The request could not be satisfied.
      
       Bad request. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

      Workaround

      1. Split the large query string into smaller, more manageable queries and run each separately to retrieve and export data.
      2. Save the large query as a filter, execute the filter, and then export the filter's output to obtain the CSV file.

              Unassigned Unassigned
              61223e4382b7 Prasanth K P
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                Created:
                Updated: