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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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Component/s: Navigation - Sidebar
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None
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1
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Severity 3 - Minor
Issue Summary
On the new navigation view when going to a JSM project and Opening the "Sheets" App on the left bar will show a pop-up error
Steps to Reproduce
- Have installed the "Sheets" app on your site and have enabled the new navigation view.
- Go to the left bar menu and click on a Jira Service Management project
- Scroll down to the Apps section and select the "Sheets" app
Expected Results
The app loads fine without any errors shown.
Actual Results
A pop-up error will appear saying:
Something's gone wrong
Try refreshing or navigating to another page.
However, the app data will load fine.

Workaround
Disable the new navigation feature under the labs page:
- From the top right corner, select Settings (⚙) > General settings.
- Go to Jira Labs and find New navigation.
- Turn off the toggle.
If this setting isn't visible on your site, please contact Atlassian support.
- is duplicated by
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JRACLOUD-93730 New navigation shows an error when opening an app
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- Closed
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