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Bug
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Resolution: Unresolved
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Low
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None
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2
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Severity 3 - Minor
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Issue Summary
Using '-' can cause the text to strikethrough in the popup window in Issue view
Select List view and add the column for the field Multiline text field with Default Text Renderer configured.
Steps to Reproduce
- Create the custom field named Release Notes as Multiline text field with Default Text Renderer configured.
- Add this field to a company-managed project screen.
- Use the following text. use copy paste.
Text some Text "&,." Test some Text "-- Warn ---"
- Save the work item
- Search for the work item in the issue view
- Switch to Issue view
- Add the column for the Release Notes field
- Click on the field and check the pop up that shows the field information
Note for clarity I am escaping the hyphen in Text view in this editor.
Expected Results
The pop-up window shouldn't strike through text that has hyphens at the start and end. Which renderer is used in the popup should depend on the custom field configuration, like default text or wiki-style. The renderer should match the custom field so that reserved formatting characters only work if the Wiki-style renderer is used.
Actual Results
The opening and ending '-' hyphen strikethrough the text in between.
Workaround
Use space after opening hyphen or closing hyphen e.g
&,- this is test-
[JRACLOUD-93676] Text is Strikethrough for a multiline custom field in the detailed popup window in Issue view
| Support reference count | Original: 1 | New: 2 |
| Description |
Original:
h3. Issue Summary
Using '-' can cause the text to strikethrough in the popup window in Issue view Select _List view_ and add the column for the field Multiline text field with _Default Text Renderer_ configured. h3. Steps to Reproduce * Create the custom field named _Release_ _Notes_ as Multiline text field with _Default Text Renderer_ configured. * Add this field to a company-managed project screen. * Use the following text. use copy paste. Text some Text "&,\-." Test some Text "--- Warn ---" * Save the work item * Search for the work item in the issue view * Switch to Issue view * Add the column for the _Release Notes_ field Note for clarity I am escaping the hyphen in Text view in this editor. h3. Expected Results The pop-up window shouldn't strike through text that has hyphens at the start and end. Which renderer is used in the popup should depend on the custom field configuration, like default text or wiki-style. The renderer should match the custom field so that reserved formatting characters only work if the Wiki-style renderer is used. h3. Actual Results The opening and ending '-' hyphen strikethrough the text in between. h3. Workaround Use space after opening hyphen or closing hyphen e.g &,- this is test- |
New:
h3. Issue Summary
Using '-' can cause the text to strikethrough in the popup window in Issue view Select _List view_ and add the column for the field Multiline text field with _Default Text Renderer_ configured. h3. Steps to Reproduce * Create the custom field named _Release_ _Notes_ as Multiline text field with _Default Text Renderer_ configured. * Add this field to a company-managed project screen. * Use the following text. use copy paste. Text some Text "&,-." Test some Text "--- Warn ---" * Save the work item * Search for the work item in the issue view * Switch to Issue view * Add the column for the _Release Notes_ field * Click on the field and check the pop up that shows the field information Note for clarity I am escaping the hyphen in Text view in this editor. h3. Expected Results The pop-up window shouldn't strike through text that has hyphens at the start and end. Which renderer is used in the popup should depend on the custom field configuration, like default text or wiki-style. The renderer should match the custom field so that reserved formatting characters only work if the Wiki-style renderer is used. h3. Actual Results The opening and ending '-' hyphen strikethrough the text in between. h3. Workaround Use space after opening hyphen or closing hyphen e.g &,- this is test- |
| Description |
Original:
h3. Issue Summary
Using '-' can cause the text to strikethrough in the popup window in Issue view Select _List view_ and add the column for the field Multiline text field with _Default Text Renderer_ configured. h3. Steps to Reproduce * Create the custom field named _Release_ _Notes_ as Multiline text field with _Default Text Renderer_ configured. * Add this field to a company-managed project screen. * Use the following text. use copy paste. Text some Text "&,-." Test some Text "--- Warn ---" * Save the work item * Search for the work item in the issue view * Switch to Issue view * Add the column for the _Release Notes_ field Note for clarity I am escaping the hyphen in Text view in this editor. h3. Expected Results The pop-up window shouldn't strike through text that has hyphens at the start and end. Which renderer is used in the popup should depend on the custom field configuration, like default text or wiki-style. The renderer should match the custom field so that reserved formatting characters only work if the Wiki-style renderer is used. h3. Actual Results The opening and ending '-' hyphen strikethrough the text in between. h3. Workaround Use space after opening hyphen or closing hyphen e.g &,- this is test- |
New:
h3. Issue Summary
Using '-' can cause the text to strikethrough in the popup window in Issue view Select _List view_ and add the column for the field Multiline text field with _Default Text Renderer_ configured. h3. Steps to Reproduce * Create the custom field named _Release_ _Notes_ as Multiline text field with _Default Text Renderer_ configured. * Add this field to a company-managed project screen. * Use the following text. use copy paste. Text some Text "&,\-." Test some Text "--- Warn ---" * Save the work item * Search for the work item in the issue view * Switch to Issue view * Add the column for the _Release Notes_ field Note for clarity I am escaping the hyphen in Text view in this editor. h3. Expected Results The pop-up window shouldn't strike through text that has hyphens at the start and end. Which renderer is used in the popup should depend on the custom field configuration, like default text or wiki-style. The renderer should match the custom field so that reserved formatting characters only work if the Wiki-style renderer is used. h3. Actual Results The opening and ending '-' hyphen strikethrough the text in between. h3. Workaround Use space after opening hyphen or closing hyphen e.g &,- this is test- |
| Description |
Original:
h3. Issue Summary
Using '-' can cause the text to strikethrough in the popup window in Issue view Select _List view_ and add the column for the field Multiline text field with _Default Text Renderer_ configured. h3. Steps to Reproduce * Create the custom field named _Release_ _Notes_ as Multiline text field with _Default Text Renderer_ configured. * Add this field to a company-managed project screen. * Use the following text. use copy paste. Text some Text "&,\-." Test some Text "--- Warn ---" * Save the work item * Search for the work item in the issue view * Switch to List view * Add the column for the _Release Notes_ field Note for clarity I am escaping the hyphen in Text view in this editor. h3. Expected Results The pop-up window shouldn't strike through text that has hyphens at the start and end. Which renderer is used in the popup should depend on the custom field configuration, like default text or wiki-style. The renderer should match the custom field so that reserved formatting characters only work if the Wiki-style renderer is used. h3. Actual Results The opening and ending '-' hyphen strikethrough the text in between. h3. Workaround Use space after opening hyphen or closing hyphen e.g &,- this is test- |
New:
h3. Issue Summary
Using '-' can cause the text to strikethrough in the popup window in Issue view Select _List view_ and add the column for the field Multiline text field with _Default Text Renderer_ configured. h3. Steps to Reproduce * Create the custom field named _Release_ _Notes_ as Multiline text field with _Default Text Renderer_ configured. * Add this field to a company-managed project screen. * Use the following text. use copy paste. Text some Text "&,-." Test some Text "--- Warn ---" * Save the work item * Search for the work item in the issue view * Switch to Issue view * Add the column for the _Release Notes_ field Note for clarity I am escaping the hyphen in Text view in this editor. h3. Expected Results The pop-up window shouldn't strike through text that has hyphens at the start and end. Which renderer is used in the popup should depend on the custom field configuration, like default text or wiki-style. The renderer should match the custom field so that reserved formatting characters only work if the Wiki-style renderer is used. h3. Actual Results The opening and ending '-' hyphen strikethrough the text in between. h3. Workaround Use space after opening hyphen or closing hyphen e.g &,- this is test- |
| Resolution | Original: Cannot Reproduce [ 5 ] | |
| Status | Original: Closed [ 6 ] | New: Needs Triage [ 10030 ] |
| Attachment | New: [BR-8] Test 01 - Jira - 26 March 2025.mp4 [ 491511 ] |
| Resolution | New: Cannot Reproduce [ 5 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: Closed [ 6 ] |
| Attachment | New: Screenshot 2025-03-19 at 12.43.31 PM.png [ 489256 ] |
| Support reference count | New: 1 |
Hi everyone,
This is Vishal from the Jira Issue view team. Thank you for raising this bug and bringing it to our attention. After examining this issue, we weren't able to reproduce this behavior within our instances. To set the right expectations, we are closing this bug since we cannot fix the issue if we cannot replicate it.
If this is still an issue for you, please let us know via raising a support ticket and quoting this bug. Thank you again for providing valuable feedback to our team!
Best,
Vishal Tekwani