Webhook event "user_updated" and "user_created" shows wrong user status

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    • Severity 3 - Minor
    • 2

      Issue Summary

      When user is invited to the Atlassian cloud, the webhook event user_updated and user_created shows wrong user status.

      Steps to Reproduce

      Invite any user to the cloud site and capture the webhook event user_updated or user_created

      Expected Results

      The active field to be showing true.

      Actual Results

      The active field to be showing false.

      {
  "timestamp": 1741162840490,
  "webhookEvent": "user_updated",
  "user": {
    "self": "https://test/rest/api/2/user?accountId=628****7aca7d7f006******",
    "accountId": "628****7aca7d7f006******”,
    "avatarUrls": {
      "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/628****7aca7d7f006******/2d1c1f86-c407-4e49-8574-6c992bca1fb1/48",
      "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/628****7aca7d7f006******/2d1c1f86-c407-4e49-8574-6c992bca1fb1/24",
      "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/628****7aca7d7f006******/2d1c1f86-c407-4e49-8574-6c992bca1fb1/16",
      "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/628****7aca7d7f006******/2d1c1f86-c407-4e49-8574-6c992bca1fb1/32"
    },
    "displayName": “test user,
    "active": false,
    "timeZone": "Asia/Kolkata",
    "accountType": "atlassian"
  }
}

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Ramchandra Kudtarkar
            Votes:
            5 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated: