'Something's gone wrong' error while deleting sprints

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Board - Sprints
    • None
    • 37
    • 21

      Description

      Users are getting 'Something's gone wrong' error while deleting sprints.

      Steps to Reproduce

      1. Login to the instance and navigate to the project -> Backlog
      2. Try deleting the sprint.
      3. It errors out stating 'Something's gone wrong'
      4. Upon further investigating in the database by support team, there were Jira issues in the archived state.

      Expected Results

      While deleting the sprint, it should generate error with complete information to give the users and admin an idea what the problem is.

      Actual Results

      The below error is thrown

      Things to Consider{}

      • UX is not intuitive, making people resort to using DevTools to understand what even the issue is
      • JQL archived = "true" silently returns 0 issues even when archived issues
        exist (verified: 8 archived issues, 0 surfaced via JQL)
      • This makes the "There are archived issues associated with the sprint"
        deletion error practically undebuggable for end users, who have no UI
        surface that reveals which issue is blocking
      • The fix would be either: (a) make JQL archived reliable, or (b) include the
        offending issue keys in the deletion error response

       

              Assignee:
              Unassigned
              Reporter:
              Shalini Pradhan
              Votes:
              25 Vote for this issue
              Watchers:
              18 Start watching this issue

                Created:
                Updated: