Issue Summary

In Asana, the task architecture resembles boards in Jira Cloud. The status of a task is determined by the section it is placed in, which is represented as a column on the task board. In contrast, the status of a subtask follows a simple binary logic: it is either completed or not completed.

During the Asana data import process, the sections of the tasks are mapped to issue statuses in Jira Cloud, as expected. However, the statuses of the subtasks are overlooked. When child subtasks from Asana are imported into Jira Cloud, they inherit the same issue status as their parent tasks because both tasks and subtasks are placed within the same section in Asana. 

As a result, the issue statuses of the child subtasks in Jira Cloud do not accurately reflect their original status in Asana. For example, in Asana, consider a parent task in the To do section with a child subtask marked as completed. In Jira, the parent task will be imported with the status To do, and the child subtask will also be imported with the status To do, rather than reflecting its completed status.

Steps to Reproduce

1. Import tasks along with their subtasks from Asana into Jira Cloud as described in the following article:
   • Import data directly from Asana into Jira

Expected Results

The statuses of the imported subtasks in Jira Cloud should reflect their original statuses in Asana (i.e., completed or not completed).

Actual Results

The statuses of the imported subtasks in Jira Cloud are inherited from their corresponding parent tasks, based on their original section in Asana.

Workaround

After the Asana data import process is completed, proceed as follows on the destination Jira Cloud instance:

1. Manually duplicate the imported issue statuses in the subtask workflow of the target project. However, set the status category for the new ones as Done.
2. Bulk update the statuses of the imported subtasks based on their original statuses in Asana (i.e., the status of the imported subtasks must be updated to the duplicate status with the status category Done when they have their status set as completed in Asana).