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  1. Jira Platform Cloud
  2. JRACLOUD-93351

Exporting a Timeline will truncate the summaries despite adjusted view in browser

      Issue Summary

      When exporting a Timeline from a Jira project, the preview and png export file will both truncate the summaries of various issues in that timeline.

      While up front this might be expected for very long summaries, it seems to be doing it in spite of the way the browser currently displays those issues before the export.

      Instead we would expect the export to look exactly like what the browser is capable of displaying

      Steps to Reproduce

      1. Create a timeline with several issues
      2. Specifically create an Epic with several stories under it
      3. give the stories various lengths for summary
      4. Adjust the width of the first column of the timelines so you can read most (or all) summaries on your browser
      5. Export the Timeline as png

      Expected Results

      We expect the export to look exactly like the browser looks

      Actual Results

      The export appears to be truncating the summaries so that many of them are ending in ...

      While this is expected for summaries that don't fit on the page, it seems to be happening for even relatively short summaries. And it's inconsistent with what the browser was displaying at the time the export was requested.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JRACLOUD-93351] Exporting a Timeline will truncate the summaries despite adjusted view in browser

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              Unassigned Unassigned
              aheinzer Andy Heinzer
              Affected customers:
              0 This affects my team
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                Created:
                Updated: