When the account language setting is not English and the date format in "Look and Feel" is set to the default (dd/MMM/yy), Date picker type fields are exported to a different date format

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    • 1
    • Severity 3 - Minor

      Issue Summary

      Currently, the date format in "look and feel” is used when exporting issues.
      However, when the account language setting is not English and the date format in "Look and Feel" is set to the default (dd/MMM/yy), Date picker type fields are exported to a different date format.

      Steps to Reproduce

      1. Add a custom field (Type: Date picker)
      2. Add the custom field to a screen
      3. Set a date for the custom field (ex:2024/07/01).
      4. Move to [System] > [Look and feel]
      5. Set default value “dd/MMM/yy h:mm a” in “Complete Date/Time Format”
      6. Set default value “dd/MMM/yy” in “Day/Month/Year Format”
      7. Move to [Filters] > [All issues]
      8. Move to [Account Setting] > [Account preferences]
      9. Set “Japanese” in Language
      10. Click F5 to refresh the screen
      11. Click [Export] > [Export HTML]

      Expected Results

      The custom field (Type: Date picker) date is displayed in "dd/MMM/yy" format. (ex: "01/Jul/24")

      Actual Results

      The custom field (Type: Date picker) date is displayed in "dd/M/yy" format. (ex: "01/7/24")

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            M.Shimizu
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            Watchers:
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              Created:
              Updated: