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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
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Issue Summary
Currently, the date format in "look and feel” is used when exporting issues.
However, when the account language setting is not English and the date format in "Look and Feel" is set to the default (dd/MMM/yy), Date picker type fields are exported to a different date format.
Steps to Reproduce
- Add a custom field (Type: Date picker)
- Add the custom field to a screen
- Set a date for the custom field (ex:2024/07/01).
- Move to [System] > [Look and feel]
- Set default value “dd/MMM/yy h:mm a” in “Complete Date/Time Format”
- Set default value “dd/MMM/yy” in “Day/Month/Year Format”
- Move to [Filters] > [All issues]
- Move to [Account Setting] > [Account preferences]
- Set “Japanese” in Language
- Click F5 to refresh the screen
- Click [Export] > [Export HTML]
Expected Results
The custom field (Type: Date picker) date is displayed in "dd/MMM/yy" format. (ex: "01/Jul/24")
Actual Results
The custom field (Type: Date picker) date is displayed in "dd/M/yy" format. (ex: "01/7/24")
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available